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If you need a question answered rapidly and you are thinking of ordering now please contact us and title your email "urgent question". We should be able to reply in less than 15 minutes. What do our customers think of us? Frequently Asked Questions
Are your prices the lowest in the market? Sometimes but not always. However, do you only buy at the lowest price?, take no interest in the hard work that goes into to getting the right products delivered?, Do you not care for the quality of advice a company can give? I didn't think so. We regularly mystery shop some of the cut price web businesses and it is staggering how clueless some of them are. If you see an item cheaper elsewhere ask yourself is that company:
In the long run if we all buy at the lowest price, all the time, we will all end up dealing with useless businesses who locate call centres in the back of beyond and don't give a stuff about their customers. After all, there is no point saving a few pounds to find out you get the wrong goods, can't return them, can't speak to anyone, and then you wish you'd spent a bit more and dealt with a business that values your custom. If we are miles out on price please call or email as it's rare anyone is priced much lower - if they are be suspicious as there simply are not big margins in this industry, so if their price is a lot lower it's either a mistake or a scam. All our goods are brand new and all are shipped in full accordance with distance selling regulations. You can buy from us with confidence - if you are not happy with our service please see our terms page on your rights to cancel. One last thing - we have a phrase "what price advice?" How many times have you called companies where they don't understand their products or what you want to achieve? We listen to you - the customer, and try our best to ensure we give helpful advice when you want it. Even if this means recommending another supplier - we'd rather you left thinking something good about us, than fob you off with nonsense. We look forward to processing your order and welcoming you as a customer. thanks Julian Director please click back on your browser to return to the product
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VertPower Ltd T/as Balance Motorsport are based in Henfield, West Sussex. We are close to Brighton and Worthing
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